Theses on digitisation in the financial sector

Digitisation leads to a rapid change in the business models of the financial sector. As in many other industries, almost all of their services can be digitised. New customer expectations and technical possibilities are eradicating traditional business models but are also offering opportunities for new customer relationships.
In particular, the systematic evaluation of customer data opens up new possibilities for product design. While it is recognised that digitisation is progressing rapidly, the medium to long-term developments and consequences for the industry are unclear.

Since 2014, “digitisation" has been one of the focal points of the Finanzplatz Hamburg e.V.
The aim of the association is to strengthen Hamburg as a financial centre so that the companies in the region have a wide range of financial services available. Successful designing of the digital revolution is of central importance to Hamburg as a financial centre.



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